For registered product owners, Line 6 is pleased to provide phone and email support. Please CLICK HERE to register your Line 6 products. However, before contacting us, we encourage you to utilize the resources below when technical questions arise:
Please contact a service center near you if your hardware exhibits one or more of these symptoms:
- Power is intermittent or missing
- Input/Output is intermittent or missing
- No display or black boxes in display
- Buttons/knobs not working
Contact our expert tech support staff directly via a support ticket. You will get a response within three business days. Response time may increase during holiday periods. To see your ticket, click My Account, then click Support Tickets.
- Call Line 6 Technical Support
If your issue involves using a computer, to help us better assist you, please complete your support profile.
The support team for US customers can be reached at 818-575-3600 (option 2), 8am – 12pm & 1pm – 4pm Mon-Fri Pacific Time. Our busiest hours are from 11am to 2 pm.
The EU support team can be reached at +49 (0) 4101 303 166, Mon-Thurs 9am – 5pm CET and Fri 9am – 4pm CET.
Outside of North America and Europe, please visit our distributor page.